Frequently asked questions
What is included with the Black Medieval Hooded Costume Cloak?
The package includes one black hooded cloak-cape only. A dress, shoes, belt, sword, and other photo accessories are not included.
How does the cloak fasten?
The cloak has an open front and fastens with a tie at the neck, allowing it to be worn over other clothing.
What design features give this cloak its medieval fantasy look?
Its black color, attached hood, loose silhouette, and wide flowing panels create a dramatic medieval fantasy effect.
Which characters or themes can this hooded cloak portray?
It can be used to portray characters such as a mage, elf, vampire, or witch for medieval and fantasy-themed looks.
What occasions is this costume cloak suitable for?
The cloak is suitable for cosplay, Halloween, costume and themed parties, stage looks, and creative photography.
What should be done before wearing the cloak?
Before use, smooth out the cloak’s flowing panels and attached hood.
When does this order ship and how long does delivery take?
Orders generally ship from our US warehouse within 24 hours after confirmation. Standard shipping to the United States is free, with an estimated 7–20 business day delivery window. Expedited shipping is available at checkout for $15.99, with an estimated 5–8 business day window. Other destinations are charged $39.99 standard shipping at checkout. Holidays, promotions, severe weather, customs, carrier issues, and other uncontrollable conditions may cause delays, so these windows are estimates rather than guaranteed arrival dates.
What is the return policy for this item?
Eligible returns must be requested within 30 days of receipt, and the item must be unworn with its original tags still attached. For a faulty, damaged, or not-as-described item, HOMELEX covers return shipping and you choose a full refund or a free replacement. For a change-of-mind return, the customer pays return shipping and the refund is issued within 5 business days of receipt. October orders must be returned by November 7. Worn or washed items, items without tags, hygiene-sensitive items such as masks and wigs once opened, and final-sale items cannot be returned.
