Frequently asked questions
What style of costume is this cloak designed to create?
It is designed for a medieval or fantasy look and can help complete mage, elf, witch, vampire, or other character costumes.
What details are included in the cloak design?
The cloak has a sewn-on pointed hood, an upper shoulder cape, a long loose silhouette, and an open front with a neck tie.
What color is the medieval hooded cloak?
The cloak is army green, with darker green tones that add depth to its appearance.
How can the cloak be secured at the front?
Its open front includes a tie at the neck to help secure the cloak while preserving the medieval-inspired appearance.
What occasions is this hooded cloak suitable for?
It is suitable for cosplay, medieval-themed events, fantasy role-playing games, reenactments, photo shoots, Halloween, and themed parties.
What is included with the cloak?
The package includes one hooded cloak. A dress, shoes, belt, sword, and other photo accessories are not included.
How should the cloak be handled to help maintain its appearance?
Gentle handling is recommended, and the chosen care method should be tested first on a small area of the fabric.
When does this order ship and how long does delivery take?
Orders generally ship from our US warehouse within 24 hours after confirmation. Standard shipping to the United States is free, with an estimated 7–20 business day delivery window. Expedited shipping is available at checkout for $15.99, with an estimated 5–8 business day window. Other destinations are charged $39.99 standard shipping at checkout. Holidays, promotions, severe weather, customs, carrier issues, and other uncontrollable conditions may cause delays, so these windows are estimates rather than guaranteed arrival dates.
What is the return policy for this item?
Eligible returns must be requested within 30 days of receipt, and the item must be unworn with its original tags still attached. For a faulty, damaged, or not-as-described item, HOMELEX covers return shipping and you choose a full refund or a free replacement. For a change-of-mind return, the customer pays return shipping and the refund is issued within 5 business days of receipt. October orders must be returned by November 7. Worn or washed items, items without tags, hygiene-sensitive items such as masks and wigs once opened, and final-sale items cannot be returned.
