Frequently asked questions
What is included with the Black Medieval Carnival Cloak?
The set includes one black hooded cloak only. The dress, shoes, belt, sword, and other accessories shown in photos are not included.
What design features give this cloak its medieval look?
It has an attached hood, a loose draping cape shape, layered front panels, and a decorative neckline closure.
What kind of visual texture does the black fabric have?
The fabric has a soft, velour-like texture that visually emphasizes the depth of the black color.
Which costume characters or themes can this cloak support?
The cloak can be used for witch, wizard, elf, vampire, medieval, fantasy, and dark fairy-tale looks.
For what occasions can the hooded cloak be used?
It is designed for cosplay, Halloween, themed parties, stage performances, costume transformations, themed events, and fantasy photo shoots.
What color is the Medieval Carnival Cloak?
The cloak is available in black.
When does this order ship and how long does delivery take?
Orders generally ship from our US warehouse within 24 hours after confirmation. Standard shipping to the United States is free, with an estimated 7–20 business day delivery window. Expedited shipping is available at checkout for $15.99, with an estimated 5–8 business day window. Other destinations are charged $39.99 standard shipping at checkout. Holidays, promotions, severe weather, customs, carrier issues, and other uncontrollable conditions may cause delays, so these windows are estimates rather than guaranteed arrival dates.
What is the return policy for this item?
Eligible returns must be requested within 30 days of receipt, and the item must be unworn with its original tags still attached. For a faulty, damaged, or not-as-described item, HOMELEX covers return shipping and you choose a full refund or a free replacement. For a change-of-mind return, the customer pays return shipping and the refund is issued within 5 business days of receipt. October orders must be returned by November 7. Worn or washed items, items without tags, hygiene-sensitive items such as masks and wigs once opened, and final-sale items cannot be returned.
