Frequently asked questions
What size and color options are available?
The size options are XS, S, M, L, XL, XXL, and XXXL. The color option is listed as Necklace.
Where is the pendant attached on the necklace?
The pendant is attached at the lowest point, where both strands meet. It is designed to be the main feature of the jewelry.
How many strands does this necklace have, and how are the beads arranged?
It has two strands of white beads of the same size. The strands form an even double row, and the matched bead size helps the necklace look neat.
When does this order ship and how long does delivery take?
Standard shipping to the United States is $19.99, with expedited shipping available at checkout for $24.99. Other destinations are charged a regional standard shipping rate that becomes free above a regional order total; the rate and threshold for your address are shown at checkout. Delivery timing varies by destination, customs, carrier, and local conditions, and holidays or severe weather may add time.
What is the return policy for this item?
Eligible returns must be requested within 30 days of receipt, and the item must be unworn with its original tags still attached. For a faulty, damaged, or not-as-described item, HOMELEX covers return shipping and you choose a full refund or a free replacement. For a change-of-mind return, the customer pays return shipping and the refund is issued within 5 business days of receipt. October orders must be returned by November 7. Worn or washed items, items without tags, hygiene-sensitive items such as masks and wigs once opened, and final-sale items cannot be returned.
