Frequently asked questions
What sizes are available for the Long Dark Green Velvet Cloak?
The cloak comes in One Size, XS, S, M, L, XL, XXL, and XXXL.
How long is this cloak and does the long panel have any trim?
The main body falls almost all the way to the floor, and the long panel falls freely below with no additional trim.
How does the velvet fabric look under different lighting?
The velvety surface has a soft sheen that looks different under different lighting: in the light the pile shimmers slightly, in shadow the color appears deeper and more subdued.
When does this order ship and how long does delivery take?
Standard shipping to the United States is $19.99, with expedited shipping available at checkout for $24.99. Other destinations are charged a regional standard shipping rate that becomes free above a regional order total; the rate and threshold for your address are shown at checkout. Delivery timing varies by destination, customs, carrier, and local conditions, and holidays or severe weather may add time.
What is the return policy for this item?
Eligible returns must be requested within 30 days of receipt, and the item must be unworn with its original tags still attached. For a faulty, damaged, or not-as-described item, HOMELEX covers return shipping and you choose a full refund or a free replacement. For a change-of-mind return, the customer pays return shipping and the refund is issued within 5 business days of receipt. October orders must be returned by November 7. Worn or washed items, items without tags, hygiene-sensitive items such as masks and wigs once opened, and final-sale items cannot be returned.
