Frequently asked questions
Which sizes are available?
It is available in 3-6M, 6-12M, 12-24M, and 2-3Y.
What is the material and texture of the costume?
It is made of faux fur with a fluffy texture.
How can the costume be worn and accessorized?
It can be worn over a thin bodysuit or T-shirt, and the look can be completed with booties, white tights, or socks.
When does this order ship and how long does delivery take?
Orders generally ship from our US warehouse within 24 hours after confirmation. Standard shipping to the United States is $9.99, with an estimated 5–15 business day delivery window. Expedited shipping is available at checkout for $14.99. Other destinations are charged $39.99 standard shipping at checkout, with no free-shipping threshold. Holidays, promotions, severe weather, customs, carrier issues, and other uncontrollable conditions may cause delays, so these windows are estimates rather than guaranteed arrival dates.
What is the return policy for this item?
Eligible returns must be requested within 30 days of receipt, and the item must be unworn with its original tags still attached. For a faulty, damaged, or not-as-described item, HOMELEX covers return shipping and you choose a full refund or a free replacement. For a change-of-mind return, the customer pays return shipping and the refund is issued within 5 business days of receipt. October orders must be returned by November 7. Worn or washed items, items without tags, hygiene-sensitive items such as masks and wigs once opened, and final-sale items cannot be returned.
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