Frequently asked questions
What is the silhouette and sleeve length of this dress?
It is an A-line dress with long sleeves and a midi skirt. The style is fitted with gathering at the waist.
What sizes are available for this dress?
It is available in 90cm, 100cm, 110, 120, 130, 140, 150, and 160cm.
What is the fabric and lining of the dress?
The dress fabric has a fuzzy texture, and it has a cotton lining inside.
When does this order ship and how long does delivery take?
Standard shipping to the United States is $19.99, with expedited shipping available at checkout for $24.99. Other destinations are charged a regional standard shipping rate that becomes free above a regional order total; the rate and threshold for your address are shown at checkout. Delivery timing varies by destination, customs, carrier, and local conditions, and holidays or severe weather may add time.
What is the return policy for this item?
Eligible returns must be requested within 30 days of receipt, and the item must be unworn with its original tags still attached. For a faulty, damaged, or not-as-described item, HOMELEX covers return shipping and you choose a full refund or a free replacement. For a change-of-mind return, the customer pays return shipping and the refund is issued within 5 business days of receipt. October orders must be returned by November 7. Worn or washed items, items without tags, hygiene-sensitive items such as masks and wigs once opened, and final-sale items cannot be returned.
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