Frequently asked questions
How is this cape put on?
You drape it over your shoulders and adjust it. It sits over the base layer of clothing.
Does this cape have sleeves?
No, it is sleeveless. That allows it to be worn over items with sleeves without creating extra volume in the arm area.
What type of item is this cloak-cape?
It is an outerwear item designed to be draped over the shoulders. The style is also referred to as a cape-cloak or simply a cape.
When does this order ship and how long does delivery take?
Orders generally ship from our US warehouse within 24 hours after confirmation. Standard shipping to the United States is $9.99, with an estimated 5–15 business day delivery window, and it is free on orders of $100 or more after discounts. Express shipping is available at checkout for $14.99; on orders of $100 or more it is free when every item ships from our US warehouse, or $9.99 when the order also includes items shipped from overseas. Other destinations are charged $39.99 standard shipping at checkout, with no free-shipping threshold. Holidays, promotions, severe weather, customs, carrier issues, and other uncontrollable conditions may cause delays, so these windows are estimates rather than guaranteed arrival dates.
What is the return policy for this item?
Eligible returns must be requested within 30 days of receipt, and the item must be unworn with its original tags still attached. For a faulty, damaged, or not-as-described item, HOMELEX covers return shipping and you choose a full refund or a free replacement. For a change-of-mind return, the customer pays return shipping and the refund is issued within 5 business days of receipt. October orders must be returned by November 7. Worn or washed items, items without tags, hygiene-sensitive items such as masks and wigs once opened, and final-sale items cannot be returned.
