Frequently asked questions
What does the ghost figure look like?
It is shaped like a ghost figure with a white draped cover that forms folds and has an uneven edge. The round black eyes stand out against the light fabric, and the drape gives the silhouette a soft, recognizable look.
Is the ghost figure illuminated?
Yes, there are glowing lights on the surface of the ghost, and the glowing decor complements the festive display.
What is the orange bowl used for?
The orange bowl has a themed design and is attached in front of the ghost. It serves as a decorative container for sweets, and candy can be placed in it.
When does this order ship and how long does delivery take?
Orders generally ship from our US warehouse within 24 hours after confirmation. Standard shipping to the United States is $9.99, with an estimated 5–15 business day delivery window, and it is free on orders of $100 or more after discounts. Express shipping is available at checkout for $14.99; on orders of $100 or more it is free when every item ships from our US warehouse, or $9.99 when the order also includes items shipped from overseas. Other destinations are charged $39.99 standard shipping at checkout, with no free-shipping threshold. Holidays, promotions, severe weather, customs, carrier issues, and other uncontrollable conditions may cause delays, so these windows are estimates rather than guaranteed arrival dates.
What is the return policy for this item?
Eligible returns must be requested within 30 days of receipt, and the item must be unworn with its original tags still attached. For a faulty, damaged, or not-as-described item, HOMELEX covers return shipping and you choose a full refund or a free replacement. For a change-of-mind return, the customer pays return shipping and the refund is issued within 5 business days of receipt. October orders must be returned by November 7. Worn or washed items, items without tags, hygiene-sensitive items such as masks and wigs once opened, and final-sale items cannot be returned.
