Frequently asked questions
How long is the access valid?
Access is valid for two to three months. After that period, access ends.
Does this product include any physical items, accessories, or bonuses?
No, the offer includes only access to the account. There are no additional items, accessories, or bonuses, and no physical packaging.
What exactly do I receive when I purchase this game account?
You receive access to a game account, which is a digital product. You can log into the game profile and play the online game for the paid period. No physical item is shipped.
When does this order ship and how long does delivery take?
Standard shipping to the United States is $19.99, with expedited shipping available at checkout for $24.99. Other destinations are charged a regional standard shipping rate that becomes free above a regional order total; the rate and threshold for your address are shown at checkout. Delivery timing varies by destination, customs, carrier, and local conditions, and holidays or severe weather may add time.
What is the return policy for this item?
Eligible returns must be requested within 30 days of receipt, and the item must be unworn with its original tags still attached. For a faulty, damaged, or not-as-described item, HOMELEX covers return shipping and you choose a full refund or a free replacement. For a change-of-mind return, the customer pays return shipping and the refund is issued within 5 business days of receipt. October orders must be returned by November 7. Worn or washed items, items without tags, hygiene-sensitive items such as masks and wigs once opened, and final-sale items cannot be returned.
