Frequently asked questions
What are the dimensions of the mask?
The mask height is about 35 cm and width about 35 cm.
What sizes are available for this mask?
The mask is available in sizes 120cm, 130cm, 140cm, 150cm, 160cm, and 120-160.
What is the shape and coverage of this cosplay mask?
It is shaped like a flower with five petals and fully covers the face.
When does this order ship and how long does delivery take?
Standard shipping to the United States is $19.99, with expedited shipping available at checkout for $24.99. Other destinations are charged a regional standard shipping rate that becomes free above a regional order total; the rate and threshold for your address are shown at checkout. Delivery timing varies by destination, customs, carrier, and local conditions, and holidays or severe weather may add time.
What is the return policy for this item?
Eligible returns must be requested within 30 days of receipt, and the item must be unworn with its original tags still attached. For a faulty, damaged, or not-as-described item, HOMELEX covers return shipping and you choose a full refund or a free replacement. For a change-of-mind return, the customer pays return shipping and the refund is issued within 5 business days of receipt. October orders must be returned by November 7. Worn or washed items, items without tags, hygiene-sensitive items such as masks and wigs once opened, and final-sale items cannot be returned.
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