Frequently asked questions
What does the Capybara and Strawberry Carnival Headband look like?
It is a plush headband with a black base. A soft capybara figure with a rounded shape and fluffy texture is attached on top. A bright strawberry element with a green leaf adds a colorful accent.
What colors are in the headband?
The design combines red, green, beige-brown, and black. The color option is named "strawberry".
What occasions can I wear this headband for?
It is intended for carnival events, Halloween, masquerade parties, themed parties, photo shoots, stage outfits, and cosplay.
When does this order ship and how long does delivery take?
Orders generally ship from our US warehouse within 24 hours after confirmation. Standard shipping to the United States is $9.99, with an estimated 5–15 business day delivery window. Expedited shipping is available at checkout for $14.99. Other destinations are charged $39.99 standard shipping at checkout, with no free-shipping threshold. Holidays, promotions, severe weather, customs, carrier issues, and other uncontrollable conditions may cause delays, so these windows are estimates rather than guaranteed arrival dates.
What is the return policy for this item?
Eligible returns must be requested within 30 days of receipt, and the item must be unworn with its original tags still attached. For a faulty, damaged, or not-as-described item, HOMELEX covers return shipping and you choose a full refund or a free replacement. For a change-of-mind return, the customer pays return shipping and the refund is issued within 5 business days of receipt. October orders must be returned by November 7. Worn or washed items, items without tags, hygiene-sensitive items such as masks and wigs once opened, and final-sale items cannot be returned.
