Frequently asked questions
What is included with the Burgundy Long Carnival Cloak with Hood?
The set includes one long hooded cloak only; the dress, shoes, belt, sword, and other accessories shown are not included.
Does the cloak have a hood and front fastening?
Yes. It has a large sewn-on hood and an open front with a small fastening at the neck.
What kind of silhouette does this carnival cloak have?
It has a long, loose, flowing silhouette designed to create a dramatic appearance.
What colors and size options are available?
The listed color options are red and black, with size selections including Default Size, 6, S, and M depending on the variant.
What does the cloak’s fabric look and feel like?
The soft fabric has a velvet-like texture with a noticeable slight sheen.
What costumes and occasions is this hooded cloak suited for?
It is suited for cosplay, themed parties, stage performances, photo shoots, and witch, mage, elf, vampire, medieval, or theatrical costume looks.
When does this order ship and how long does delivery take?
Orders generally ship from our US warehouse within 24 hours after confirmation. Standard shipping to the United States is free, with an estimated 7–20 business day delivery window. Expedited shipping is available at checkout for $15.99, with an estimated 5–8 business day window. Other destinations are charged $39.99 standard shipping at checkout. Holidays, promotions, severe weather, customs, carrier issues, and other uncontrollable conditions may cause delays, so these windows are estimates rather than guaranteed arrival dates.
What is the return policy for this item?
Eligible returns must be requested within 30 days of receipt, and the item must be unworn with its original tags still attached. For a faulty, damaged, or not-as-described item, HOMELEX covers return shipping and you choose a full refund or a free replacement. For a change-of-mind return, the customer pays return shipping and the refund is issued within 5 business days of receipt. October orders must be returned by November 7. Worn or washed items, items without tags, hygiene-sensitive items such as masks and wigs once opened, and final-sale items cannot be returned.
