Frequently asked questions
What is included with the Black Carnival Cloak with Pointed Hat?
The set includes one pointed witch hat and one adult cloak. The dress, shoes, belt, sword, and other accessories shown in photos are not included.
How does the cloak fasten?
The long cloak ties at the neck and has a loose, softly draping silhouette that reaches the floor.
What details distinguish the pointed hat?
The pointed hat has a wide brim accented with semi-transparent mesh on the brim and crown.
What character styles can this cloak and hat complement?
The black, gray, and white design can complement witch, wizard, elf, vampire, or medieval-inspired looks.
What occasions is this cloak and hat suitable for?
It is suitable for cosplay, Halloween, photo sessions, themed parties, carnivals, and other themed looks.
How should the cloak and hat be cared for?
Care should follow the information provided on the product label.
When does this order ship and how long does delivery take?
Orders generally ship from our US warehouse within 24 hours after confirmation. Standard shipping to the United States is free, with an estimated 7–20 business day delivery window. Expedited shipping is available at checkout for $15.99, with an estimated 5–8 business day window. Other destinations are charged $39.99 standard shipping at checkout. Holidays, promotions, severe weather, customs, carrier issues, and other uncontrollable conditions may cause delays, so these windows are estimates rather than guaranteed arrival dates.
What is the return policy for this item?
Eligible returns must be requested within 30 days of receipt, and the item must be unworn with its original tags still attached. For a faulty, damaged, or not-as-described item, HOMELEX covers return shipping and you choose a full refund or a free replacement. For a change-of-mind return, the customer pays return shipping and the refund is issued within 5 business days of receipt. October orders must be returned by November 7. Worn or washed items, items without tags, hygiene-sensitive items such as masks and wigs once opened, and final-sale items cannot be returned.
