Frequently asked questions
What characters and objects are shown on the decoration?
The front side depicts two witches in hats, a cat, a cauldron, and a pumpkin with a carved face. All elements are done as a black outline silhouette.
How does the backlight work on this decoration?
The backlight is located on the back side, so the design glows along the outline. The purple backlight emphasizes the design and makes it noticeable against the background of a wall or door.
What is the construction of the hanging decoration?
It has a simple construction: a flat shaped base and a hanging element at the top. The flat shape combines the characters and objects into a single composition.
When does this order ship and how long does delivery take?
Orders generally ship from our US warehouse within 24 hours after confirmation. Standard shipping to the United States is $9.99, with an estimated 5–15 business day delivery window, and it is free on orders of $100 or more after discounts. Other destinations are charged $39.99 standard shipping at checkout, with no free-shipping threshold. Holidays, promotions, severe weather, customs, carrier issues, and other uncontrollable conditions may cause delays, so these windows are estimates rather than guaranteed arrival dates.
What is the return policy for this item?
Eligible returns must be requested within 30 days of receipt, and the item must be unworn with its original tags still attached. For a faulty, damaged, or not-as-described item, HOMELEX covers return shipping and you choose a full refund or a free replacement. For a change-of-mind return, the customer pays return shipping and the refund is issued within 5 business days of receipt. October orders must be returned by November 7. Worn or washed items, items without tags, hygiene-sensitive items such as masks and wigs once opened, and final-sale items cannot be returned.
