Frequently asked questions
Does the mask come with a costume?
No, the set includes only the mask with the handle. No additional costumes or accessories are included.
How do you hold this masquerade mask?
The mask has a long handle, so you hold it in your hand rather than wearing it on your face. This is convenient at events where you have elaborate makeup or hairstyles.
What decorative features does the mask have?
The mask features an intricate black lace pattern, black feathers on the sides, an elegant bow, and a silver-colored trim around the eye area.
When does this order ship and how long does delivery take?
Standard shipping to the United States is $19.99, with expedited shipping available at checkout for $24.99. Other destinations are charged a regional standard shipping rate that becomes free above a regional order total; the rate and threshold for your address are shown at checkout. Delivery timing varies by destination, customs, carrier, and local conditions, and holidays or severe weather may add time.
What is the return policy for this item?
Eligible returns must be requested within 30 days of receipt, and the item must be unworn with its original tags still attached. For a faulty, damaged, or not-as-described item, HOMELEX covers return shipping and you choose a full refund or a free replacement. For a change-of-mind return, the customer pays return shipping and the refund is issued within 5 business days of receipt. October orders must be returned by November 7. Worn or washed items, items without tags, hygiene-sensitive items such as masks and wigs once opened, and final-sale items cannot be returned.
