Frequently asked questions
What is included with this mask?
Only the mask is included. This is not a full costume, so you can add other costume elements as you wish.
How does the mask stay secure on your face?
The back features a securing strap, and the mask’s shape follows the contours of the face for a comfortable fit.
Does the mask light up?
Yes. The mask’s eyes feature illuminated lights that create a bright blue glow, and the back has a battery compartment to power the lights.
When does this order ship and how long does delivery take?
Standard shipping to the United States is $19.99, with expedited shipping available at checkout for $24.99. Other destinations are charged a regional standard shipping rate that becomes free above a regional order total; the rate and threshold for your address are shown at checkout. Delivery timing varies by destination, customs, carrier, and local conditions, and holidays or severe weather may add time.
What is the return policy for this item?
Eligible returns must be requested within 30 days of receipt, and the item must be unworn with its original tags still attached. For a faulty, damaged, or not-as-described item, HOMELEX covers return shipping and you choose a full refund or a free replacement. For a change-of-mind return, the customer pays return shipping and the refund is issued within 5 business days of receipt. October orders must be returned by November 7. Worn or washed items, items without tags, hygiene-sensitive items such as masks and wigs once opened, and final-sale items cannot be returned.
