Frequently asked questions
What does the mask cover?
The mask is designed as a full helmet that covers the entire head, fully enclosing it. It includes symmetrical protective ear covers on the sides.
What does the exterior of the mask look like?
The exterior is gray with distinctive scuffs and scratches, giving it the appearance of used combat gear. The body texture imitates armored segments.
What type of visor does the mask have?
The front of the mask features a gold-tinted translucent visor.
When does this order ship and how long does delivery take?
Standard shipping to the United States is $19.99, with expedited shipping available at checkout for $24.99. Other destinations are charged a regional standard shipping rate that becomes free above a regional order total; the rate and threshold for your address are shown at checkout. Delivery timing varies by destination, customs, carrier, and local conditions, and holidays or severe weather may add time.
What is the return policy for this item?
Eligible returns must be requested within 30 days of receipt, and the item must be unworn with its original tags still attached. For a faulty, damaged, or not-as-described item, HOMELEX covers return shipping and you choose a full refund or a free replacement. For a change-of-mind return, the customer pays return shipping and the refund is issued within 5 business days of receipt. October orders must be returned by November 7. Worn or washed items, items without tags, hygiene-sensitive items such as masks and wigs once opened, and final-sale items cannot be returned.
