Frequently asked questions
What is included with this product?
The set includes one mask only. It is not a complete costume, so the rest of the outfit is not included.
What parts of the face does this mask cover?
It is a full-face mask with openings for the eyes and mouth, so the black hood-like base and white facial design cover the rest of the face.
What does the mask look like?
It has a black base that resembles a hood with a white facial design in the center. The black-and-white contrast makes it highly visible and eye-catching.
When does this order ship and how long does delivery take?
Standard shipping to the United States is $19.99, with expedited shipping available at checkout for $24.99. Other destinations are charged a regional standard shipping rate that becomes free above a regional order total; the rate and threshold for your address are shown at checkout. Delivery timing varies by destination, customs, carrier, and local conditions, and holidays or severe weather may add time.
What is the return policy for this item?
Eligible returns must be requested within 30 days of receipt, and the item must be unworn with its original tags still attached. For a faulty, damaged, or not-as-described item, HOMELEX covers return shipping and you choose a full refund or a free replacement. For a change-of-mind return, the customer pays return shipping and the refund is issued within 5 business days of receipt. October orders must be returned by November 7. Worn or washed items, items without tags, hygiene-sensitive items such as masks and wigs once opened, and final-sale items cannot be returned.
