Frequently asked questions
What is included when you purchase this mask?
The package includes the mask only, without additional accessories. It is an accessory, not a complete costume.
What part of the face does this mask cover?
It is a half mask designed to cover the eye area and the bridge of the nose.
What decorative details are on the mask?
The mask has openwork lace decoration, edges trimmed with gold lace, delicate gold patterns around the eyes and center, and a raised mesh floral element with ribbons on the left side.
When does this order ship and how long does delivery take?
Standard shipping to the United States is $19.99, with expedited shipping available at checkout for $24.99. Other destinations are charged a regional standard shipping rate that becomes free above a regional order total; the rate and threshold for your address are shown at checkout. Delivery timing varies by destination, customs, carrier, and local conditions, and holidays or severe weather may add time.
What is the return policy for this item?
Eligible returns must be requested within 30 days of receipt, and the item must be unworn with its original tags still attached. For a faulty, damaged, or not-as-described item, HOMELEX covers return shipping and you choose a full refund or a free replacement. For a change-of-mind return, the customer pays return shipping and the refund is issued within 5 business days of receipt. October orders must be returned by November 7. Worn or washed items, items without tags, hygiene-sensitive items such as masks and wigs once opened, and final-sale items cannot be returned.
