Frequently asked questions
How is the mask secured?
Pink ribbons are attached at the sides to hold the mask in place.
What part of the face does this mask cover?
It is a half-mask that covers the upper part of the face and has two oval eye openings.
What decorations are on the mask?
The left side features a large pink feather and a dimensional decorative bow. The surface is decorated with floral elements, glitter, and beads, while the edges have floral, sequin, and bead accents. A black oval decorative element sits at the top, and a brown feather adds a contrasting accent.
When does this order ship and how long does delivery take?
Standard shipping to the United States is $19.99, with expedited shipping available at checkout for $24.99. Other destinations are charged a regional standard shipping rate that becomes free above a regional order total; the rate and threshold for your address are shown at checkout. Delivery timing varies by destination, customs, carrier, and local conditions, and holidays or severe weather may add time.
What is the return policy for this item?
Eligible returns must be requested within 30 days of receipt, and the item must be unworn with its original tags still attached. For a faulty, damaged, or not-as-described item, HOMELEX covers return shipping and you choose a full refund or a free replacement. For a change-of-mind return, the customer pays return shipping and the refund is issued within 5 business days of receipt. October orders must be returned by November 7. Worn or washed items, items without tags, hygiene-sensitive items such as masks and wigs once opened, and final-sale items cannot be returned.
