Frequently asked questions
How is the headpiece worn, and what is included in the set?
The headpiece is a single piece that is worn on the head. The set includes only the headpiece itself, without additional accessories.
Will this carnival accessory help draw attention to your look?
Yes, this carnival accessory will add a vivid touch to your look and attract attention.
What does the glowing effect on this headpiece look like?
The front of the mask has decorative seams in the form of orange-yellow glowing lines that run around the eyes, nose, and mouth, imitating seams on fabric. When the light is turned on, these lines begin to glow brightly, giving the mask a spooky and striking appearance.
When does this order ship and how long does delivery take?
Standard shipping to the United States is $19.99, with expedited shipping available at checkout for $24.99. Other destinations are charged a regional standard shipping rate that becomes free above a regional order total; the rate and threshold for your address are shown at checkout. Delivery timing varies by destination, customs, carrier, and local conditions, and holidays or severe weather may add time.
What is the return policy for this item?
Eligible returns must be requested within 30 days of receipt, and the item must be unworn with its original tags still attached. For a faulty, damaged, or not-as-described item, HOMELEX covers return shipping and you choose a full refund or a free replacement. For a change-of-mind return, the customer pays return shipping and the refund is issued within 5 business days of receipt. October orders must be returned by November 7. Worn or washed items, items without tags, hygiene-sensitive items such as masks and wigs once opened, and final-sale items cannot be returned.
