Frequently asked questions
Does the set include any other costume pieces?
No, the set includes only the hat itself, without additional costume elements.
What does the Floral Carnival Pet Hat look like?
It is a monster-shaped party hat with five red petals around a central dark opening for the pet's head. White triangular teeth line the petal edges to create a toothy monster mouth effect.
How does the hat stay on my pet?
A black strap is attached to the inside of the hat to secure it on the pet's head.
When does this order ship and how long does delivery take?
Standard shipping to the United States is $19.99, with expedited shipping available at checkout for $24.99. Other destinations are charged a regional standard shipping rate that becomes free above a regional order total; the rate and threshold for your address are shown at checkout. Delivery timing varies by destination, customs, carrier, and local conditions, and holidays or severe weather may add time.
What is the return policy for this item?
Eligible returns must be requested within 30 days of receipt, and the item must be unworn with its original tags still attached. For a faulty, damaged, or not-as-described item, HOMELEX covers return shipping and you choose a full refund or a free replacement. For a change-of-mind return, the customer pays return shipping and the refund is issued within 5 business days of receipt. October orders must be returned by November 7. Worn or washed items, items without tags, hygiene-sensitive items such as masks and wigs once opened, and final-sale items cannot be returned.
