Frequently asked questions
Does the mask come with anything else?
The package includes the mask only.
How much of the face does this rabbit carnival mask cover?
It is a half-mask that covers only the upper part of the face. The mouth and chin stay open, so you can talk and interact easily while wearing it.
What decorative details are on this mask?
The white base is decorated with a symmetrical red pattern of neat lines and ornaments arranged in the center and around the eyes. Two tall ears sit on top, red tassels hang from the sides, and blue jingle bells are attached for a festive look.
When does this order ship and how long does delivery take?
Standard shipping to the United States is $19.99, with expedited shipping available at checkout for $24.99. Other destinations are charged a regional standard shipping rate that becomes free above a regional order total; the rate and threshold for your address are shown at checkout. Delivery timing varies by destination, customs, carrier, and local conditions, and holidays or severe weather may add time.
What is the return policy for this item?
Eligible returns must be requested within 30 days of receipt, and the item must be unworn with its original tags still attached. For a faulty, damaged, or not-as-described item, HOMELEX covers return shipping and you choose a full refund or a free replacement. For a change-of-mind return, the customer pays return shipping and the refund is issued within 5 business days of receipt. October orders must be returned by November 7. Worn or washed items, items without tags, hygiene-sensitive items such as masks and wigs once opened, and final-sale items cannot be returned.
