Frequently asked questions
Does the mask include chains and hair?
Yes. Chains cross diagonally over the face, and long gray hair is attached along the sides.
What is included with the Zombie Halloween Mask?
The set includes the mask only; other costume elements are purchased separately.
What does the Zombie Halloween Mask look like?
It depicts a zombie corpse with deep dark eye sockets, torn skin wounds, wrinkles, facial damage, and yellow-and-black teeth visible through a slightly open mouth.
When does this order ship and how long does delivery take?
Standard shipping to the United States is $19.99, with expedited shipping available at checkout for $24.99. Other destinations are charged a regional standard shipping rate that becomes free above a regional order total; the rate and threshold for your address are shown at checkout. Delivery timing varies by destination, customs, carrier, and local conditions, and holidays or severe weather may add time.
What is the return policy for this item?
Eligible returns must be requested within 30 days of receipt, and the item must be unworn with its original tags still attached. For a faulty, damaged, or not-as-described item, HOMELEX covers return shipping and you choose a full refund or a free replacement. For a change-of-mind return, the customer pays return shipping and the refund is issued within 5 business days of receipt. October orders must be returned by November 7. Worn or washed items, items without tags, hygiene-sensitive items such as masks and wigs once opened, and final-sale items cannot be returned.
