Frequently asked questions
What is included with the carnival mask?
The set includes the mask only and does not include additional accessories or a complete costume.
What area of the face does this carnival mask cover?
This is an eye mask that covers the eye area rather than the entire face.
What design details give this mask its vintage, mysterious look?
The white base has a crackle pattern, while raised gold and black swirls frame the eyes. Black trim around the eye openings adds definition.
When does this order ship and how long does delivery take?
Standard shipping to the United States is $19.99, with expedited shipping available at checkout for $24.99. Other destinations are charged a regional standard shipping rate that becomes free above a regional order total; the rate and threshold for your address are shown at checkout. Delivery timing varies by destination, customs, carrier, and local conditions, and holidays or severe weather may add time.
What is the return policy for this item?
Eligible returns must be requested within 30 days of receipt, and the item must be unworn with its original tags still attached. For a faulty, damaged, or not-as-described item, HOMELEX covers return shipping and you choose a full refund or a free replacement. For a change-of-mind return, the customer pays return shipping and the refund is issued within 5 business days of receipt. October orders must be returned by November 7. Worn or washed items, items without tags, hygiene-sensitive items such as masks and wigs once opened, and final-sale items cannot be returned.
