Frequently asked questions
What sizes are available for the inflatable polar bear costume?
The costume is available in 2 m, 2.6 m, and 3 m heights.
What is included with the polar bear costume?
The set includes the costume, a red bow tie, black fan with cable, blue battery pack with cable, black quilted vest, white flip-flops, and a black carrying bag.
What visual details does the polar bear character have?
The design features a rounded head with small ears, black eyes, a nose, claws, and paw details, plus a red bow tie and gray diamond-shaped chest accent.
What kind of silhouette does this costume create?
It has a one-piece, full-volume form designed to create a large, noticeable silhouette.
Where can this polar bear costume be used?
It is suited to character appearances, photo areas, promotional activities, parties, celebrations, and themed performances.
What color is the polar bear costume?
The costume is available in the Polar Bear color, with a white fur-like surface.
When does this order ship and how long does delivery take?
Standard shipping to the United States is free with no order minimum. Other destinations are charged a regional standard shipping rate that becomes free above a regional order total; the rate and threshold for your address are shown at checkout. Delivery timing varies by destination, customs, carrier, and local conditions, and holidays or severe weather may add time.
What is the return policy for this item?
Eligible returns must be requested within 30 days of receipt, and the item must be unworn with its original tags still attached. For a faulty, damaged, or not-as-described item, HOMELEX covers return shipping and you choose a full refund or a free replacement. For a change-of-mind return, the customer pays return shipping and the refund is issued within 5 business days of receipt. October orders must be returned by November 7. Worn or washed items, items without tags, hygiene-sensitive items such as masks and wigs once opened, and final-sale items cannot be returned.
